FOR IMMEDIATE RELEASE:
April 21, 2016
The customer experience at Tom Bradley International Terminal at LAX features a vibrant design, inviting atmosphere, open sightlines and integrated dining and retail.
LOS ANGELES – In the middle of a massive, ongoing revitalization project at Los Angeles International Airport, Los Angeles World Airports (LAWA) earned national recognition for concessions design at an industry awards ceremony.
For the second year in a row, Airport Revenue News awarded LAX with Best Concessions Program Design among large airports. The back-to-back wins followed Westfield’s redevelopment of Tom Bradley International Terminal and ongoing redevelopment of five of the nine terminals at LAX.
“Along with our partners at LAWA and LAX, we’re thrilled to be taking part in the transformation at LAX,” said Dominic Lowe, Executive Vice President, Westfield. “We believe we can improve customer service and satisfaction, grow sales and create the maximum number of jobs by taking a holistic approach to airport development – one that captures as many touchpoints along the customer journey. The design of the terminal’s retail and dining collection is a big part of that journey.”
At Tom Bradley International Terminal, glittering glass storefronts inspired by the boutiques of Rodeo Drive and Melrose Avenue invoke a signature L.A. style. Upscale retail outlets like Porsche Design and Hugo Boss blend seamlessly with artisanal dining. At the new Terminal 2, the terminal design was inspired by L.A. in motion, capturing the spirit and on-the-go attitude of L.A.
Two concepts that are part of the Westfield program at LAX also took home industry awards. Fred Segal operated by Hudson Group won for Best Local or Regional Retail Store and for Best Airport Retail Store Design. And 7-Eleven operated by LS travel retail North America won for Best New Specialty Retail Concept. Both retail destinations are at the Tom Bradley International Terminal.
Westfield has already completed its redevelopment of the airport’s two international terminals – Terminal 2 and Tom Bradley – and is on track to complete Terminal 6 this year. The first phase of redevelopment at Terminal 1 was unveiled last month.
To improve satisfaction and drive sales, Westfield is crafting a unique design at each terminal tailored to meet customer needs. Westfield is investing more than $184 million at the airport to transform the customer experience.
As part of its global portfolio, Westfield designs, develops, owns, manages and leases award-winning shopping venues in landmark cities around the world. Among the company’s iconic retail destinations are Westfield London and Westfield Stratford City in the U.K., Westfield San Francisco Centre, and Westfield Century City. Upcoming world-class retail icons include Westfield World Trade Center (opening in 2016) and Westfield Milan in Italy.
Westfield is deploying its global expertise to revolutionize the customer experience and create next-generation environments in landmark airports across the U.S. Integrating the best in food, fashion, art, and entertainment, Westfield crafts a fully customizable journey that aligns with and reflects each community’s unique style, spirit and culture. Learn more at www.westfieldcorp.com/airports.
Westfield Corporation (ASX Code: WFD) is an internally managed, vertically integrated, shopping center group undertaking ownership, development, design, construction, funds/asset management, property management, leasing and marketing activities and employing approximately 2,000 staff worldwide. Westfield Corporation has interests in 34 shopping centers in the United States and the United Kingdom, encompassing approximately 6,500 retail outlets and total assets under management of $29 billion.
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Get buzzed at Lamill Coffee, a chic newcomer to the coffee scene from Los Angeles’ trendy Silverlake neighborhood. Located post-security in the North Concourse, Lamill introduces a fresh, new culinary approach to coffee that goes far beyond standard coffeehouse fare, including delectable pastries and light bites presented in a high-style, modern setting. Lamill Coffee is new to LAX and an airport first.
New children’s play area by Westfield showcases local scenery, innovative design
Surf’s up! Just in time for the holidays, a new children’s play area – dubbed “LAX Beach” – has opened in the new Tom Bradley International Terminal (TBIT) at Los Angeles International Airport (LAX). Designed by Westfield, the new play area is part of a world-class dining and retail collection by Westfield featuring over 60 new premier shops and restaurants – including 22 local L.A. brands – cutting-edge design and dazzling amenities. The terminal celebrated the start of flight operations and public opening this September, marking a major milestone in the multibillion dollar LAX modernization project.
Now serving, L.A. favorites by HMSHost highlight Westfield’s massive new dining & retail collection
LOS ANGELES, CA — Global restaurateur HMSHost, in partnership with Westfield, creator of iconic shopping destinations around the globe, is celebrating the debut of unparalleled new dining at the New Tom Bradley International Terminal (TBIT) at Los Angeles International Airport (LAX). Travelers from around the world are now delighting in the terminal’s breathtaking design, world-class amenities, and premier retail and dining collections curated by Westfield.
A hallmark of the new collection is the celebration of local restaurateurs by HMSHost and Westfield, with culinary delights ink.sack, Border Grill, CHAYA, Umami Burger, 800 Degrees, Vanilla Bake Shop and Starbucks Evenings now open in the terminal. Additional new and exciting dining – including Larder at Tavern and Starbucks – and shops will open progressively in the coming days and weeks.
“The Moodie Report brings you the first official images of the New Tom Bradley International Terminal at LAX since it opened on 18 September, provided exclusively to us by master developer Westfield Group,” writes Dermot Davitt in an October 11, 2013 story.
Californians and international visitors alike can rejoice in the California-eclectic mix of gourmet comfort foods at Marmalade Café, now serving in Tom Bradley International Terminal’s Dining Terrace. Savor menu items like house made chicken enchiladas, roasted veggie & goat cheese lasagna and quinoa vegetable soup, or sandwiches featuring locally baked La Brea Bakery bread, washed down by a selection of California wines and craft and imported beers. Breakfast items include the spicy tortilla and chorizo scramble or the signature Marmalade burrito with smoked bacon, potatoes, scrambled eggs, jack & cheddar cheese, along with house-baked pastries. Marmalade Café is an airport first.
Bvlgari has been creating renowned fine jewelry since 1884. Today it is a global luxury brand and at the Tom Bradley shop travelers will find a collection of exquisite jewelry, fine timepieces, accessories and perfume with exceptional quality and innovative style. Located in Luxury Island, Bvlgari is 1,083-square-feet, a first at LAX and operated by Hudson.
Made-from-scratch cupcakes and delicious, dainty confections are now available in Tom Bradley with the debut of Vanilla Bake Shop. The shop – which hails from Santa Monica, is a favorite among those looking to satisfy their sweet tooth, and has been chosen as one of Martha Stewart’s favorite destinations for cupcakes and one of Los Angeles Magazine’s top bakeries. Located in the South Concourse, Vanilla Bake Shop is operated by HMS Host and is new to LAX – and a debut airport concept.
Shop a leading American design house with the arrival of Coach. Conveniently located in the center of the Villaraigosa Pavilion in Westfield’s Luxury Island, the 979-square-foot boutique carries the designer’s signature classic bags, leather goods and ready-to-wear fashions. Operated by Hudson, the Coach shop is a first at LAX.
Located in the North Concourse, The Economist is the destination for travel essentials. Browse the latest new releases, pick up reading material, snack items, or other traveler convenience items for an upcoming flight or peruse regional gifts. Operated by Hudson, the 863-square-foot store is new to LAX.
Discover great wines at Vino Volo, now serving selections from California and around the world in the Boutique District of Tom Bradley’s Villaraigosa Pavillion. Grab a seat at the bar for by-the-glass wines or tasting flights while feasting on an elegant food menu inspired by wine country with dishes such as locally-produced cheese and charcuterie, smoked salmon rolls and more. All dishes are available for travelers to enjoy in the Edge Lounge – or elsewhere in the terminal – or carry with them onto their flight. Operated by Taste Inc., Vino Volo is 1,549-square-feet and new to LAX.
From laptop bags and briefcases to travel and leisure luggage, the newly opened Tumi shop in Tom Bradley International Terminal carries superior products for the discerning professional and consummate traveler. Located in the Boutique District in the center of the Villaraigosa Pavilion, the 1,002-square-foot shop, product quality and selection is why Tumi products stand the test of time. Operated by Hudson, the Tumi shop is a first at LAX.
Exclusivity. Form. Top design. Porsche Design keeps on setting standards with its unusual designs, now open at Tom Bradley International Terminal. Located in the Boutique District of the Villaraigosa Pavilion, the shop carries apparel, leather goods and lifestyle accessories that embody the brand’s commitment to aesthetic design. Special services like gift wrapping and shipping worldwide seal the deal. At 978-square-feet, Porsche Design is operated by LS and Partners at LAX, LLC and is new to LAX.
Outfit your digital life at iStore Boutique, the destination for devices and accessories perfect for work and play. Drop by to test out an iPad or pick up international adapter at the 817-square-foot shop, located in the Boutique District of the Villaraigosa Pavilion. Always on trend, iStore also carries leading brands including InCase, Skullcandy, Monster, iLuv, and Sennheiser. Operated by LS and Partners at LAX, LLC, iStore Boutique is new to LAX.
California’s Famous Old Time Candies® have arrived at the Tom Bradley International Terminal at LAX with the opening of See’s Candies. Located in the North Concourse, the iconic black-and-white checkered shop uses only the finest, freshest ingredients for quality you can taste in every bite. Choose from over 100 different chocolate and other specialty confection assortments for a special gift for a loved one – or yourself! The TBIT See’s Candies is operated by Soto & Sanchez Investments, Inc.
Shop the hottest fashion jewelry from around the world at Bead Factory, now open in the North Concourse. Made from all types of materials sourced from around the globe including metals, shells, beads, glass, crystals, leather and wood, the selection is never out of style.
A sneak peak at Westfield’s Dining Terrace, which will feature sustainable elements,demonstration-style cooking and L.A. favorites such as 800 Degrees and Umami Burger.
September 18, 2013 – Today, Los Angeles Mayor Eric Garcetti will be joined by former mayors and elected officials; airport officials and representatives of airlines; and other airport tenants to commemorate the start of South Concourse flight operations at the New Tom Bradley International Terminal (TBIT) at Los Angeles International Airport (LAX). The start of flight operations marks completion of Phase I of the overall $1.9-billion New TBIT Project.
$1.5B development to feature celebrated local and global brands
December 5, 2012 – Los Angeles – Mayor Antonio R. Villaraigosa, Los Angeles World Airports (LAWA) and Westfield today reached an important milestone in the Los Angeles International Airport modernization by unveiling the more than 60 premier dining and luxury retail shops – including 22 local L.A. brands – coming to the New Tom Bradley International Terminal (TBIT). Serving as the first and last impression of Los Angeles to millions of international passengers annually, the New TBIT will revolutionize the passenger experience in North America.